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Motorola Q Phone (Sprint)
Sprint
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$499.99
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$99.99 |
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$400.00
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Add memory, transfer music, photos, and video from your desktop, or load additional games and applications. Cards up to 2 GB are supported. With Windows Media Player 10 Mobile you can play music, videos, and more on your MOTO Q, and it works seamlessly with Windows Media Player 10 on your Windows XP-based computer. Use your voice to easily dial phone numbers, search the phonebook and launch applications. Use a USB cable or Bluetooth Wireless technology to connect with a PC for Internet and email access on the Nationwide Sprint PCS Network. Includes: Battery, Charger and USB Data Cable.
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Customer Reviews
for Motorola Q Phone (Sprint) --- Sprint
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Expensive & Not Worth it!
I wish I had something great and positive to say about this phone. Sure it has some nice features, that is if you can get them to work and not, A. Drain the battery, B. Freeze up, C. Takes forever to access your
e-mail.
Why have these great features if you can't utilize them fully?
I have had this phone a year and the problems are getting progressively worse.
While checking my e-mail, if I get a text or a phone call and I try to exit the e-mail it will freeze up on me, I will have to power down the phone, and start it back up. It takes sometimes 5 minutes to download messages from e-mail but many times It won't download at all and I have to again restart the phone. Every time you restart the phone it further drains the battery. A charge on the phone doesn't last even a day, normally mid afternoon I have to charge it up again. Every time I finish using an application I go into task manager and delete that task so it isn't further draining the battery in the background.
If I have the phone on the charger and I have to power down the phone due to some quirky behavior as mentioned above, when you turn the phone back on there is a weird looking battery icon flashing, almost as if the phone doesn't realize it's already being charged. I then have to unplug the phone from the charger, power the phone down, turn the phone back on then put the phone back on the charger.
Then there is the mysterious signing in to MSN Mobile. The phone will sit there and try to sign it's self in. There again I'll have to go into Task Manager and try killing that application, sometimes this works sometimes I will have to power the phone down.
While Sprint has been as helpful as possible, one customer service representative, did tell me that cell phones with Windows operating systems on them have had many problems. The giant conglomerate we all know really fell down on msn mobile.
I will never ever get another phone with Windows application on it!!
While I have yet another year on my contract, Sprint offers you $75 dollars off on a new phone after your 12th month of service. It's not a lot of money toward another phone, but to me right now it's worth it to get another phone I don't have the hassles with I've had with the Motorola Q. Six More days! I can't wait!!!
The next phone I get I am going to really evaluate it and if I'm not happy with it, I will return it before the first 30 days is up so I am not stuck with another LEMON again.
If you're considering the Motorola Q my best advice I can give is, reconsider.
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Piece of garbage!!!!
I wish I had something great and positive to say about this phone. Well, I don't!!!
Sure it has some nice features, that is if you can get them to work and not, A. Drain the battery, B. Freeze up, C. Take forever to access your e-mail. Etc. ETC.
Why have these great features if you can't utilize them fully?
I have had this phone a year and the problems are getting progressively worse.
While checking my e-mail, if I get a text or a phone call and I try to exit the e-mail it will freeze up on me, I will have to power down the phone, and start it back up. It takes sometimes 5 minutes to download messages from e-mail but many times It won't download at all and I have to again restart the phone. Every time you restart the phone it further drains the battery. A charge on the phone doesn't last even a day, normally mid afternoon I have to charge it up again. Every time I finish using an application I go into task manager and delete that task so it isn't further draining the battery in the background.
If I have the phone on the charger and I have to power down the phone due to some quirky behavior as mentioned above, when you turn the phone back on there is a weird looking battery icon flashing, almost as if the phone doesn't realize it's already being charged. I then have to unplug the phone from the charger, power the phone down, turn the phone back on then put the phone back on the charger.
Then there is the mysterious signing in to MSN Mobile. The phone will sit there and try to sign it's self in. There again I'll have to go into Task Manager and try killing that application, sometimes this works sometimes I will have to power the phone down.
While Sprint has been as helpful as possible, one customer service represenitive, did tell me that cell phones with Windows operating systems on them have had many problems. The giant conglomerate we all know really fell down on msn mobile.
I will never ever get another phone with Windows application on it!!
While I have yet another year on my contract, Sprint offers you $75 dollars off on a new phone after your 12th month of service. It's not a lot of money toward another phone, but to me right now it's worth it to get another phone I don't have the hassles with I've had with the Motorola Q. Six More days! I can't wait!!!
The next phone I get I am going to really evaluate it and if I'm not happy with it, I will return it before the first 30 days is up so I am not stuck with another LEMON again.
If you're considering the Motorola Q my best advice I can give is "DONT"
If after you read all reviews and still buy this Phone, GOOD LUCK!
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Bad Battery life ruins decent phone
This phone kept on just shutting itself down at random times. I was told by the Sprint rep, they have had many power problems with this phone. I'm on my 3rd battery. You have to plug it up every night to charge or it will absolutely not have any juice the nexy day. I'm strongly disappointed with this phone!!
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Great phone
I got this phone about a year ago. I love the features and the service is great. Im not using it for work, more just for personal use. If you plan to spend a lot of time using the internet on it, I would suggest getting the extended battery for it. It nearly doubles your battery life. With the included battery if you might get only 4 hours if you were on the internet non stop.
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Not a good choice
This may have been a good phone but the battery life is insanely short. I can't even get a full day of use with this phone-having to make sure I plug in by 3pm. The email is cumbersome and now will not send.
After 8 months of use I am in the market for a new phone, I would not recommend this phone to anyone!
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Lucky....I guess
Well, I think I am one of the lucky ones that still has their original Q after 7 months of service. I really haven't had to many problems with it. A couple of freezes here and there, but nothing that a battery removal can't help. The battery life on this phone is pathetic though. The fist month it was great, but now I have to charge it mid day if I know I will be home late or it will come up with the "Charge me I'm dying screen" (and that is with light use). As far as features go? Well, It has some. I would like to down load ring tones on to my phone. I like that I can make recordings and save them as ring tones using the voice recorder. I like the internet explorer and having the keyboard makes it easier to send e-mails. I don't think I would get another one like this though, Just because the battery is that bad and software from sprint is super expensive for it. I would like to see it with Windows Mobile 6. Sprint said there was going to be an upgrade soon. (But then again I notice that sprints customer service has been lacking in every aspect) So I don't think I will renew when the time comes up. If you decide to buy this phone, Good luck. But remember to read reviews from people who have had it more than a week.
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Not what I thought it would be
This phone was a real dissappointment. I thought I would be getting a computer/phone and it really turned out to be an expensive ok working phone.
Every application I tried to use either wouldn't work at all or didn't work well enough to be worth using often. The OS is sooo slow and if you use anything besides the phone the battery will literally die in a matter of minutes.
I dropped the phone and it cracked so I sent it back. The replacement phone they sent me had the wierd habit of pushing tons of keys at the same time and sending text messages on its own.
Just buggy and lame. Its real flashy and people ask all the time about it and its really disappointing to me to have to tell people what a piece of garbage it is.
This phone has turned me off of the whole smartphone thing and I think I will stick to the multimedia friendly phones(I am awaiting the LG Voyager at the moment).
All in all, even for the few features on this phone which do work OK (internet is OK and ONLY OK) they are more or less useless unless you constantly have it hooked to a charger.
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Worst Phone Ever. I Mean, Ever.
I'm currently on my third Motorola Q, but only because this model keeps imploding and I paid for phone insurance that will only give me the same model that broke. The good news is that they'll only do it three times, which means now--since #3 Motorola Q won't let me answer incoming calls or text message (only half the keyboard is working--fun!)--I get to pay $300 for a new PDA! The $300 expenditure isn't the good news, but it happens to be far outweighed by the relief of knowing I'll no longer have this product in my life.
It's so counter-intuitive and gimmicky that I'd never have purchased another even if it had never had an actual problem, but add to that the worst battery I've ever experienced, keys that often stop working, screens that pixelate and self-destruct, functions that suddenly don't obey, and the fact that it has twice (on two different Qs) completely reset itself for no reason at all--which means losing all of your phone numbers, text messages, etc.--and I can honestly say this is the worst piece of technology I've ever owned and something that's negatively affected my ability to do my job on several occasions. (And then there's all those hours of my life I lost on the phone dealing with Q service people.)
I'm going back--no, fleeing back--to Blackberry, and I'd warn potential Q buyers to note that these problems didn't just hit one Motorola Q; they've been a common theme of every single Q I've owned (three).
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Bad product as well as bad service provider
This phone is so-so in everything. They advertise 3.5-4 hours of battery, but seems like you have to turn off every damn feature to get that battery life. Used it for 1 month and returned it. Doesn't come with many features of Windows Mobile, like office. Motorola made this phone, so feature less, that you can't adjust the brightness of the screen
The processor seems to be real slow, windows media player takes a while to even come up when you click open.
Apart from this, Sprint is hell, their customer service is pathetic, and take long hours. They are arrogant, unhelpful, dumb. Welcome to the real world :)
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Good First PDA - time to move on!
Okay - I have owned this since March of 2006.
It is now almost 2008 and here are the FACTS about this phone:
Battery =
Very Weak. After almost 8 months, it has to be replaced. Right now, it lasts about 1 hour (even if I have Bluetooth disabled).
Keyboard =
Awesome - best keyboard out there. Full QWERTY set.
Reception =
With Sprint, no problems here.
Operating System =
I cannot tell you how many times the phone locked up on me while I was in the car, trying to answer a call. I had to pull over, take out the protective case (optional) and remove/reset the battery, just to get it to work.
Also =
Plenty of times I looked down at my phone only to see that I was still in a call. Again, time to pull the battery out and reset the unit. I do this about 10 times a day. It gets old, very fast.
MSN Mobile =
Wow, very bad. Not sure if it is sprint or MSN Mobile. Slow load times and when I delete email from MSN, it takes days to appear or disappear in my inbox. Oh, did I mention that I paid Microsoft $20.00 for that trash?
Covers/Cases =
There are many covers/cases out there that protect the unit. I use a body glove case and it works great.
Email =
I use it for my MSN Mail and I have to send/receive almost every 5 minutes before it refreshes and I can actually see new mail.
Overall =
I rate this 3 star's compared to a BlackBerry device. My buddy has a blackberry and it beeps every time he received his Gmail (no Exchange setup). It works GREAT for him.
If this is your first PDA, then get the MotoQ =
after that, you will see that you need more options and a bit more reliability - so then it¡¦s time to get the Blackberry.
Oh, before I forget...Sprint also backed out of my $100 rebate. Thanks so much for the support. Glad I could be a customer for 7 years and you treat me like an old girlfriend º
Good Luck =
Anyone want my MotoQ?
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Sprint is good. This phone is horrible
This is the worst product ever made. Here are the highlights of why:
- When it works, it is a great phone that does the its job. But it has some hardware/software issues which will force you to get a new phone every 2-3 months. If you aren't planning on getting insurance don't even consider this phone.
- Even though it is advertised as supporting all the new features available with mobile phones, this phone either doesn't support it due to hardware limitations or software stubbornness (windows mobile).
- The first time I brought my phone in for repair (within 2 and half months of purchase), the technician could not repair it and I had to get a new phone for which I was charged $35. The technician told me: "They should have never made a phone this thin. We get too many people coming in to repair this phone."
- If you want to use this to explore the features of SprintTV (which it is advertised as supporting) or use it for stuff like YouTube, you can't. It just can't support it.
My suggestion. Steer clear of this one and get a phone with a different OS. I don't know if it was the phones fault or Windows Mobile just sucks, but the OS takes 2-5 minutes to load and your contact list will take days to load if it gets larger than 30 contacts.
**** Important if you already got NAILED with this phone ****
If you already have this phone, call Sprint (I did this). The customer rep hooked me up with a Centro (which I am yet to test drive but is arriving in 2 days) at $50 and didn't even request me to send them the old phone, which I plan on sending to recycling and getting another $25 back on, though the phone truly belongs in the dump.
I don't know if you'll get the same treatment, but if you stress it to them enough and make sure they understand what kind of a hassle this phone is producing it may get you some good results.
********
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Pretty disappointed with this phone
I'm on my third Q in about 7 months. The first one would lock up at random, requiring reboots and sometimes hard resets.
The second phone would lock up less, but when I tried to download software updates from the phone, it would say I had to download the file from the web and install it from my computer. When I tried to install the update, the program wouldn't let me, saying I had the most current version of the software already on the phone.
The third phone hasn't really locked up in the past 2 weeks I've had it, but with all three phones I'd have voice mails showing up without ever having missed calls - the callers would say the call would go straight to voice mail and I wouldn't see a missed call on the screen.
This newest phone has an interesting feature when entering a text message - it occasionally interprets pressing the letter "c" to mean, back up to the beginning of the message, go forward 7-10 spaces and enter in three or four random letters, one of which just might be a "c". Also, pressing "p" will actually send the message about 85% of the time, making me look foolish by sending out incomplete messages.
I've learned to cope with this by entering in my message first without a recipient, then when it tries to send the message it won't go anywhere. When I finally manage to get the text entered (while trying to avoid using "c" and "p" as much as possible), I can enter in the recipient.
I've also found the voice quality to be not as good as a decent flip phone, but I understand that's common among the PDA style phones.
One thing that seems to beg for an OEM or even 3rd party app is a way to dial with letters instead of numbers. How do you dial 1-800-HATE-MY-Q when the letters on the keypad don't correlate to the numbers? I don't always have time to write out the code while driving down the road to figure it out.
Battery life starts out pretty good. I was getting a good 4+ hours talk time and 2-3 days stand by when I first got the phone, now it's in the charger every single night to make sure it doesn't power off due to low battery at night, which has caused me problems in the past because I use it for an alarm clock.
My verdict: The size and weight of the phone is great. I like the feature set, but the phone just doesn't deliver the battery life or actually work right to be worthwhile. I'm not getting a 4th Q, my next phone will probably be a Blackberry of some sort.
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Moto Cool
First and foremost, this is actually a good phone. So many PDA's are actually gruddy phones.
I like being able to drag MP3 or WAV files and using them as ring tones. It is really quite easy.
Drawbacks:
BATTERY LIFE: Do your self a favor and purchase the extra life battery. This is almost a must have. Keep in mind that the extra battery makes the phone somewhat fatter - but I still find it comfortable in my pocket.
START UP: This phone takes almost a full minute to turn on after you press the power button.
Overall - I really give this 5 stars. But I am not kidding about the battery. If your not going to lay down the extra $40 for an extended life battery - dont bother with this phone.
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Not what I wanted for my first Smart Phone
I have had the Q for about 6 months. The day I brought it home I could not get it to charge, I took it back and they said it was user error. The third time I took it in they finally replaced the battery and gave me a new charger. The battery display still reads one bar when fully charged.
The activ link to my laptop has been harder than getting a child to eat veggies. I tryied with the bluetooth... no luck, then the USB... no luck, took it to a friend who knows what he is doing and same thing. Still not able to get it to link.
Modem Capabilities do not work either. I have downloaded all the software needed and still trying to steal a neighbors connection.
I bought this phone thinking this will be great... all the options I wanted and none of them work. Yes it is great for numbers, calendar, checking e-mail on the go. But I wanted it for so much more.
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Pretty Close To The Worst Phone I Have Ever Bought
I am a gadget junky. That said, the Moto Q was a really attractive buy at first, since it looked very technologically advanced and sharp. Within a couple of days of use, I was already thinking of swapping it out with a Blackberry.
The most obvious problem with this pda phone is that the processor is too, too slow. When browsing through the phone menu, there is quite a bit of jumping while using the thumb scroll. This feature in the Moto doesn't even come close to the scrolling of a Blackberry. Another flow is the layout of the texting characters. Symbols are scattered in a very peculiar way, compared to Palm's Treo 600 or the Hitachi G1000 that I had before that.
Texting is a chore and confusing given that you have to navigate to the text message section and add a recipient. I like the freedom of typing in a phone number (like I would when placing a call) and using a select menu to "send text message". In short, you must add a contact prior to sending a text message; which leads me to my next gripe. When you are adding a new contact phone number, the phone temporarily stores the number into memory while you type out first name, last name. Over the phone number field, you have to press "insert" (soft-key) to populate. This was utterly confusing at first, which caused me to lose a couple of very, very important contacts. After months of use, I am still a bit slow in recording contacts.
I will save you from reading a novel and leave you with the phone's battery life. I wasn't expecting too much from the battery being ultra-slim. It is approximately the same size as that of the Razer, only, it has much less juice. After about an hour of talking, it needs to be charged. The battery life is so horrible that I keep it plugged in at all times while at home. When I am about to step out, I always make sure to keep my conversations brief so that I won't be warped back into the stone age; running out of batteries is a drag.
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Does not Support GPS and other services
I was sold the GPS plan as well as the sprint music and movie plan. This phone does not support them. Even with an external GPS unit you can not use the sprint turn by turn service. If you use the on demand services for driving instructions you will be charges 2.99 per day. This service does not work with GPS so you must know the address and watch the street signs.
As for external GPS, I have yet to get one to work.
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3 different Q phones, all dysfunctional
I today was dumb enough to pick up my 3rd Q phone in three weeks. My initial phone died on the charger the night I bought it. It went into some boot mode and never returned. It even puzzled the Motorola customer service to where they gave up. I picked up another phone thinking maybe I had a dud, and it worked great for two whole weeks, until the same thing happened again. I recognized it right away and took it to the store, versus wasting time with Motorola and the same helpless end result. So today I decided to give this phone one last hope and traded in another one. As I was pulling out of the parking lot of the store, it died and will only turn on if I remove the battery and replace it for each use. This phone is a disgrace to Motorola and the phone industry. How can someone market a product so unreliable and problem full. It is a pathetic excuse to compete in the industry and anyone affiliated with producing this phone should be disgraced.
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This device has many problems
Issue #1 - The first week I had this phone it would not charge even though it was plugged in. I discovered I have to plug it in, unplug it, and then plug it in again to get it to charge.
Issue #2 - The letter S on the keyboard works about half the time.
Issue #3 - Terrible Sprint Customer service. I spent hours on hold and being switched around. I never spoke to anyone who could help me.
The only thing I like about this device is the size. Do yourself a favor and get the Palm or a Blackberry.
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Sprint service terrible
It doesn't matter how many bells and whistles a phone has - it will only be as good as the carrier and with Sprint, you will be headed for disappointment and frustration. Customer service, when you can actually get through to them, is incompetent. Prepare to have hours of your time stolen from you when you deal with a billing problem with Sprint. I've had charges for services I never ordered nor authorized appear on my bill, and then spent literally hours of time e-mailing, trying to access their website and calling, with no resolution. Find a phone you can like with another carrier.
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Do Not Use SPRINT Anymore
SPRINT IS TERRIBLE
True, they offer the Live TV and Sirius which I couldn't live without now that I'm spoiled.
But do not call Sprint and expect to be sane afterwards. I can understand busy times and what not, but for the last couple months it seems as though they have cut their workforce in half and doing business with them is intolerable.
INTOLERABLE
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